![]() If you receive a prompt to print a calibration or alignment page, do so. Reinsert the ink cartridges, and then close the ink cartridge access door. HP recommends plugging the printer directly into a wall outlet. Reconnect the power cord to a wall outlet and to the printer. Unplug the power cord from the power source. With the printer turned on, disconnect the power cord from the printer. Remove the ink cartridges from the printer. Remove the ink cartridges and reset the printer. Refer to the document HP Printers - Updating or Upgrading Printer Firmware Look for and install any available firmware updates. With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. ![]() I see that the printer is in an error state, follow the steps below-ĭownload available firmware updates from the HP website HP Instant Welcome to HP Support Community!.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.Royal Mail will not accept claims from inside this 15 day period.Ĭustomer service representatives are available Monday to Friday, 9am-5pm. If they have nothing for you, we are obliged to wait 15 working days from the dispatch date until we can resend your order. If an item is thought to be lost in post, we kindly ask you to check if your item is being held at your local Royal Mail sorting office. Once the item(s) have been dispatched, we rely heavily on Royal Mail to deliver your items. Lost in post items: We endeavour to dispatch all of our items as quickly as possible. You should use the auction title & description to make your purchasing decision. The only difference may be the labelling of the product due to the number of different suppliers we source from. Pictures: The picture of our product on this listing will closely represent the product you receive. If your purchase is completed before 5:30pm GMT Monday - Friday, your goods will be shipped on the same day, subject to order volume. We aim to offer a quick and efficient service and deliver your order to you as soon as possible. Order Processing: Our guideline delivery time is Standard Royal Mail 1st class. We recommend asking your post office for proof of postage as Royal Mail will not accept liability for lost items without it. We kindly ask that the items were bought from Printer Basics and are returned in their original condition. Returns: We offer to refund unwanted / unopened items within 30 days of purchase. We will require an initial correspondence by email explaining the reason for the return in order to start the returns procedure. Please keep the original envelope you receive the item(s) in and we will provide a paid postage label for the return of faulty products. A refund will only be issued once the items have been returned, and inspected. This means that if for any reason you are not satisfied with our product, we will be pleased to offer a like for like replacement or refund. Guarantee: This product is backed by our 24 month guarantee. We offer free delivery in the UK! Unfortunately we are unable to ship items outside of the UK. Photosmart Premium Fax C410b e-All-In-One (CQ521B).Photosmart Premium C310a e-All-In-One (CN503B).Photosmart Plus B210a e-All-In-One (CN216B).The Original HP 364XL ( CB325EE / CB325 EE ) Yellow Ink Cartridge is compatible with the following printers: See Listing Description for Full Compatibility We constantly check our competitors prices to ensure we provide our customers with the best possible value. You will not be asked to pay any more than the price you see on this page for this product. The price you see is the price you pay - all prices include applicable taxes and delivery. This means that if for any reason you are not satisfied with our product, we will be pleased to offer a like for like replacement or refund depending on your preference. This is a certified HP product, backed by our 12 month, 100% guarantee. This means that it has been specifically designed to work with your printer to produce outstanding print quality. This Ink Cartridge has been made by HP for HP. Page Life / ml of Ink: 750-Pages ** PLEASE NOTE: The use by date of this product has now passed however we still believe this should work fine in your machine and our 100% Satisfaction Guarantee still applies**
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